Returns are accepted from all destinations, wherever we have shipped. We accept returns
within 30 days of the receipt of order at your end. Please follow the basic procedure as below:
Please ensure that the item returned is intact and unused. Any product smelling of
fragrance/smoke or any other signs of being used, is not accepted.
Keep the hang tag etc. intact and make a secure packaging, as you have received it.
Send it via normal registered airmail from your local Post Office, to our warehouse in Delhi.
Retain the Registration Slip, till you have received the refund.
On receipt of the return, allow us 15 days to make a refund of original amount.
If you want to place an exchange order on basis of returned product, please allow
a reasonable margin of time, because we would wait for the returned product to arrive
at our warehouse: this can delay the despatch of your new order. The whole process on an average can take about a month.
The refund will be made in the same currency and the same mode as you have paid. If you have paid in a currency other than your local currency, please allow for slightly lower/higher amount than the original paid because of the currency rate fluctuations.
Wishing you a pleasant shopping experience, with the minimum need for returns!